GENERAL TERMS AND CONDITIONS

Garment Quality: All garments are name brand high quality garments. Screen-printed shirts are all 6.1oz 100% cotton unless otherwise specified.

Fabric Color Variations: Please be aware that we cannot guarantee exact color matches of material with each shipment, due to color variations of dye lots. Certain fabrics such as washed fabrics and pigment dyed are subject to color/shading variations.

Pricing: Price quotes for custom printing are based on quantity, design color, and artwork labor charges. We typically price garment embellishing and artwork labor charges separately, but we can combine them into one price per garment, if desired. Price quotes do not include shipping and handling unless requested.

Payment Terms: First time customers will be required to pay by major credit card or check before the merchandise is shipped. Custom artwork requires a 30% deposit before the artwork labor begins. Established customers can apply for a net 30 account.

Shipping/Freight: We use UPS ground exclusively. Orders cannot be shipped to a P.O. Box number; a current street address is required. Customer will pay for all shipping and handling charges. Additional UPS charges apply to all COD shipments.

Drop Ship Charge: Drop shipments exceeding four (4) locations will be assessed a drop ship charge of $7.50 per location.

Minimum Orders: There is a minimum order requirement of 12 embellished garments. Sizes can be mixed to meet requirements.

Over Runs & Under Runs: Every effort will be made to ship exact quantities as ordered. However, an over/under run rate of 5% is standard on all decorated/embellished, or custom made orders. Customer pays for exact quantities sent, not to exceed quantities ordered.

Lead Times: Standard lead-times for screen printed garments is 10 working days after approval of artwork. Custom out-sourced lead times vary from 3 - 4 weeks. Custom import lead times vary from 8 to 12 weeks depending on fabrications. Please call for specifics. Every effort is made to strictly adhere to these time frames, however occasional variances can occur due to seasonal demand fluctuations, available stock and special fabrications. Please check with your sales representative for current lead times.

Return Policy: Return goods are not accepted without prior return authorization issued by our office. A fifteen (15%) percent restocking fee will be assessed on all returns resulting from customer error. Return of custom decorated/embellished, or custom made product will not be accepted except in instances of production errors.

Embellished Samples: Samples of non-embellished garments will be sent out at full wholesale price, plus shipping Custom screen printed samples will be sent out at full wholesale price, plus freight and a set up fee of $15.00 per color will be added. Fees will be waived (Excluding shipping) and credited upon the receipt of production order for same sample.

Artwork Proofs: Artwork proofs will be mailed, emailed or faxed for approval free of charge. Signed approvals are required before any order goes to production.

Set Up Charges: Custom Screen Printing - will be quoted by the job and all set up fees are incorporated into the per shirt price. If an ink color change is required during production, a $10.00 fee per color will be charged. Artwork Labor - custom artwork, designs and logos and/or modification to artwork/designs/logos will be charged at $20.00 per half-hour.

Stock Availability: An extensive inventory of stock items is maintained and available to us at all times. However, occasional out of stock situations occur. Please call for most accurate in stock information.

Copyright: ArtBeat, Inc. copyrights all the graphics and designs created by ArtBeat, Inc. The use of any graphic or design in part or in whole is strictly prohibited without the prior authorization in writing from our office.

Artwork Agreement: ArtBeat, Inc. retains the sole rights and ownership of all artwork designs created by our art department. When ArtBeat, Inc. is contracted to provide custom artwork, limited usage of that artwork will be granted for promotional reasons. The use of any non-custom artwork for any reason is strictly prohibited without prior authorization in writing from our office. If the customer wishes to purchase the sole rights and ownership of custom artwork, contact ArtBeat, Inc. for pricing.

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